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Our delivery service covers Indonesia and other international regions. Delivery times may vary depending on your location. In general, international shipping takes approximately 7 to 14 business days. All products will be shipped via reliable international courier companies and a tracking number will be provided so you can check your order status at any time. Shipping fees will be calculated and displayed at checkout. Please note that additional customs duties or taxes may apply in certain regions based on local regulations, and these fees are to be paid by the recipient.
With the global spread of the COVID-19 pandemic, the impact on international imports and exports cannot be ignored. In the face of these challenges, we are committed to doing our best to ensure that your shopping experience is as smooth as possible. Below are some of the measures we have implemented: Providing the latest logistics information: We will provide the most up-to-date logistics status on our website and through customer service, so you can know the expected delivery time of your product. Optimizing the return and exchange process: To make it easier for you to handle returns and exchanges, we will speed up the processing time and offer online support. Enhancing customer support: Our customer service team is available to assist you with any inquiries and provide detailed information about product delays. If you have any questions or concerns, feel free to contact us. Despite the many challenges posed by the pandemic, we are always committed to providing high-quality products and excellent customer service. We appreciate your understanding and support during these tough times. We will make every effort to minimize the impact of the pandemic on your shopping experience and ensure that your needs are met. If you have any questions, please do not hesitate to contact us. We are here to serve you.
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